30 planning guides · Original i26 editorial

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Featured / Software strategy

Custom software or SaaS: decide around the workflow.

Compare fit, responsibility, change, and exit costs before choosing how to build your business system.

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Glass arches and a metal bridge joined by a lavender ribbon, illustrating a connected workflow.
Original AI-generated illustration

Operations / 2 min read

Build a rolling forecast your team can explain.

Keep actuals, assumptions, and scenarios separate so a forecast supports a decision rather than hiding uncertainty.

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Commerce / 2 min read

Make pricing changes easier to review.

A clear pricing workflow connects unit cost, margin, discounts, and approval without confusing the calculation.

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Operations / 2 min read

Inventory software starts with trustworthy movements.

Design receipts, transfers, reservations, and adjustments around a stock ledger rather than a single editable total.

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Operations / 2 min read

Connect purchase requests to what actually arrives.

Keep request, approval, supplier order, and goods receipt distinct while preserving a traceable connection.

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Operations / 2 min read

Design warehouse screens for the floor.

Picking and counting interfaces need clear locations, recoverable mistakes, and realistic device testing.

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Commerce / 2 min read

Orders need an exception path, too.

Plan partial fulfillment, cancellation, and returns alongside the ordinary order journey.

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Operations / 2 min read

A supplier scorecard needs evidence behind the score.

Turn onboarding documents and delivery reviews into an explainable supplier workflow.

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Operations / 2 min read

Dispatch planning is more than drawing a route.

Bring capacity, delivery windows, and exceptions into a dispatch workflow before adding optimization.

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Operations / 2 min read

Make a production plan that respects capacity.

Connect material availability, work centers, and production feedback without implying perfect scheduling.

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Operations / 2 min read

Turn maintenance reminders into accountable work.

Connect an asset, a due task, and completion evidence so maintenance history stays useful.

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Healthcare / 2 min read

Medical billing demos need clear boundaries.

Design reviewable billing states while keeping fictional demonstrations separate from real patient and payer systems.

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Healthcare / 2 min read

Appointments and queues need different clocks.

Model availability, booking, arrival, and service separately so scheduling remains understandable.

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Education / 2 min read

Learning progress should mean something specific.

Separate enrollment, activity, assessment, and completion instead of treating one percentage as proof of learning.

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Education / 2 min read

Build an admissions workflow people can follow.

Keep application completeness, review, decisions, and enrollment clear for applicants and staff.

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Teams / 2 min read

Project plans need capacity, not just dates.

Connect tasks, dependencies, availability, and acceptance so a milestone reflects work that can actually be delivered.

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Teams / 2 min read

Support automation needs an escalation path.

Improve routing and response preparation while keeping responsibility visible when a case needs human judgment.

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Teams / 2 min read

An approval belongs to a version of a document.

Connect reviewer decisions to an immutable version so later edits cannot inherit an unrelated approval.

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Teams / 2 min read

Shift scheduling needs a fair, visible change process.

Model availability, coverage, qualifications, and approved swaps without hiding changes from the people affected.

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AI / 2 min read

Start an AI agent with one bounded workflow.

Define permitted actions, evaluation cases, human handoffs, and rollback before giving an agent operational tools.

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Data / 3 min read

Before replacing a database, ask these questions.

A useful comparison starts with your workload, not a headline benchmark.

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Data / 3 min read

A calmer approach to database migration.

Reduce uncertainty by treating migration as a series of decisions and tests.

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Data / 3 min read

Choose an analytics platform around the work.

What your team needs to query matters more than a universal winner.

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Engineering / 3 min read

Open source is a choice, not a shortcut.

Look at ownership, support, and operating effort alongside the license.

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AI / 3 min read

A useful AI assistant starts with good boundaries.

Define what it can read, what it should answer, and when it should ask for help.

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Cloud / 3 min read

Start your cloud review with a clear baseline.

Cost changes should be checked against reliability and the user experience.

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Data / 3 min read

Start a data platform with one useful question.

A smaller first release can make the value and the gaps easier to see.

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Engineering / 3 min read

When does your system need events?

Use an event-driven design when the workflow benefits from it.

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Cloud / 3 min read

Security improves through everyday habits.

Clear access, tested recovery, and visible changes are useful foundations.

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AI / 3 min read

Automate the task. Keep the judgment.

Good automation makes human decisions clearer, not harder to see.

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